Support Desk

Instead of filling out rigid, tedious forms, you simply have a natural chat with our AI career assistant. Tell us about your achievements in your own casual words (e.g., "I managed a team of three and sped up database queries").

Our AI automatically transforms these details into high-impact, results-driven professional resume bullets aligned with top industry frameworks (like the CAR or Google X-Y-Z formula).

Occasionally, temporary internet congestion or bank response timeouts prevent Fiuu from sending the success signal back to our website instantly. Do not pay twice!

Please email us at support@resume-maker.my or use the contact button below, enclosing your Fiuu Transaction ID or the receipt copy from your bank. Our administrator will audit the transaction and manually upgrade your account immediately (typically within 10–15 minutes during active hours).

Yes! All of our templates—Tech, Classic, Creative, Executive, and Minimal—are designed strictly in accordance with modern Applicant Tracking System (ATS) guidelines.

They use standard margins, web-safe professional fonts, and standard section title keywords. This guarantees that automated parsers used by corporate recruiters can scan and extract your work experience seamlessly without content distortion.

Yes, we offer a 7-Day Refund Guarantee for unused accounts. If you have not generated a resume PDF or consumed AI writing credits within 7 days of your purchase, you are eligible for a full refund.

To request a refund, please send a message to our support desk with your payment email and transaction receipt.

Simply paste the Job Description of the role you are targeting. Our AI performs a semantic comparison against your resume, highlights critical industry keywords and skills that are missing, and calculates a percentage compliance score.

You can then ask the AI writer to integrate those missing keywords naturally into your experience section with a single click.

Absolutely. We utilize highly secure cloud databases protected by row-level security. Your resume information is only transmitted securely via HTTPS and parsed in real-time through sandbox APIs (OpenAI/Gemini).

Your professional information is never shared with third-party advertising companies and is never used to train foundational AI models.